So you need to add roles and responsibilities for Oracle Fusion; use the following steps, with assigning Customers as an example.
Navigate to Setup and Maintenance – in all task type “Create Implementation User” and select the task
Oracle Fusion Create Implementation Users
Oracle Fusion – Identity Manager Screen
Select “Administration” in the top left
Search for your username
Once listed, select your user name
Click on the roles tab
Oracle Fusion – Identity Manager Delegated Administration
You can now add new roles by clicking the ‘Assign’ button.
For customers you need “Billing Specialist” and “Billing Manager” roles for the associated business units.
Navigate to schedule process “Retrieve Latest LDAP Changes”.
This takes you to OIM (ORACLE IMPLEMENTATION MANAGER).